MalfunctionJEQ
ORALBPWRORALCARERFLS
Received May 8, 2026
Report 3000302531-2026-00096 · MDR key 25121911
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldLot number
BC910161629
Product problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BRUSH HEAD IS COMING OFF THE HANDLE. FELL WHILE BRUSHING-ORAL-B POWER ORAL CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER REPORTED VIA PHONE THAT BRUSH HEAD IS COMING OFF THE HANDLE, IT DOES NOT HOLD AND IT FELL WHILE BRUSHING. NO INJURY REPORTED.