MalfunctionIRT
SHARK FACIALPRO¿ GLOW
Received May 7, 2026 · Event occurred Mar 23, 2026
Report 3013738756-2026-00025 · MDR key 25112194
Device
Product problems
- Insufficient Device Problem Information
Patient
NA · Unknown
- Electric Shock
Narrative
Additional Manufacturer Narrative
THE EVENT WAS NOT REPORTED WITHIN THE REQUIRED REPORTING TIMEFRAME DUE TO DELAYED INTERNAL ESCALATION. UPON IDENTIFICATION, THE COMPLAINT WAS IMMEDIATELY EVALUATED FOR REPORTABILITY AND SUBMITTED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED ONCE INVESTIGATION OCCURS.
Description of Event or Problem
THE CUSTOMER REPORTED AFTER THE DEVICE SHOCKED THEM AND EMITTED BURNING SMELL. THE CUSTOMER STOPPED USING DEVICE.