inforMED
InjuryKNP

DR COMFORT

Received May 6, 2026 · Event occurred Apr 9, 2026

Report 3008579854-2026-00004 · MDR key 25107493

Device

Generic name

Don, Black, 13.0, Medium

Catalog number

51910-M-13.0

Product problems

  • Patient Device Interaction Problem

Patient

NA · Unknown

  • Ulcer

Narrative

Additional Manufacturer Narrative

IT WAS REPORTED THAT ON THE LEFT SHOE THE TOP RIGID COUNTER END PLASTIC PIECE IS PROTRUDING AND IT CAUSED AND ULCER ON THE PATIENTS HEEL. PATIENT SAW THE PODIATRIST REGARDING THIS INJURY. THE SHOE HAS NOT BEEN RETURNED FOR EVALUATION, THE COMPLAINT COULD NOT BE CONFIRMED. THE ROOT CAUSE COULD NOT BE ESTABLISHED. IF ADDITIONAL INFORMATION REGARDING THE REPORTED EVENT IS SUBMITTED AT A FUTURE DATE, THIS INVESTIGATION WILL BE RE-EVALUATED.

Description of Event or Problem

IT WAS REPORTED THAT ON THE LEFT SHOE THE TOP RIGID COUNTER END PLASTIC PIECE IS PROTRUDING AND IT CAUSED AND ULCER ON THE PATIENTS HEEL. PATIENT SAW THE PODIATRIST REGARDING THIS INJURY.