inforMED
MalfunctionJEQ

ORALBPWRPWRORALCARERFLSFLEXISOFTEB17

Received May 5, 2026

Report 3000302531-2026-00095 · MDR key 25078495

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB17

Product problems

  • No Apparent Adverse Event
  • Insufficient Device Problem Information

Patient

7 YR · Male

  • Cough
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

BRUSH HEAD BROKE AND COMPLETELY DETACHED FROM THE SHAFT. FALL OFF IN MOUTH DURING BRUSHING -ORAL POWER REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER'S PARENT REPORTED VIA E-MAIL THAT BRUSH HEAD COMPLETELY DETACHED FROM THE SHAFT WHILE BRUSHING AND WAS OFF IN CONSUMER 'S MOUTH. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.