inforMED
MalfunctionMCM

CONCERTO

Received Apr 30, 2026 · Event occurred Dec 28, 2025

Report 9710014-2026-00408 · MDR key 25044216

Device

Generic name

Cochlear Implant

Product problems

  • Impedance Problem

Patient

4 YR · Female

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

CONCLUSION: BASED ON THE RECEIVED INFORMATION, A DAMAGE TO THE ACTIVE ELECTRODE DUE TO EXCESSIVE MECHANICAL STRESS SEEMS VERY LIKELY. HOWEVER TO DETERMINE AN EXACT ROOT CAUSE DEVICE INVESTIGATION WOULD BE NECESSARY. RE-IMPLANTATION IS CONSIDERED BUT NO DATE HAS BEEN SCHEDULED YET.

Description of Event or Problem

THE USER EXPERIENCED A SUDDEN LOSS OF HEARING SENSATION STARTING ON (B)(6) 2025. RE-IMPLANTATION IS BEING CONSIDERED.

Additional Manufacturer Narrative

THE DEVICE HAS NOT BEEN EXPLANTED. IF IT SHOULD BE EXPLANTED, IT SHOULD BE RETURNED TO THE MANUFACTURER FOR EVALUATION. WHEN AVAILABLE, A DEVICE FAILURE ANALYSIS WILL BE SUBMITTED AS A FOLLOW UP REPORT.

Description of Event or Problem

THE HEARING PERFORMANCE OF THE DEVICE IS AFFECTED.