inforMED
InjuryLZH

KANGAROO

Received Apr 27, 2026

Report 1423537-2026-00115 · MDR key 24997700

Device

Generic name

Pump, Infusion, Enteral

Model number

385400

Catalog number

385400

Product problems

  • Insufficient Flow or Under Infusion

Patient

NA · Unknown

  • Hypoglycemia

Narrative

Description of Event or Problem

THE CUSTOMER REPORTED THAT THE DEVICE HAD A CASSETTE ERROR AND A PROBLEM WITH THE DELIVERED VOLUME. THE PUMP STOPPED AT 20CC AFTER SEVERAL MINUTES. UNDERFEEDING OCCURRED, AND THE PATIENT EXPERIENCED MAJOR HYPOGLYCEMIA. THE PATIENT RECEIVED DEXTROSE 5% SOLUTION AND 50% DEXTROSE AMPOULE. THE PATIENT IS DOING WELL NOW.

Additional Manufacturer Narrative

AN INVESTIGATION IS CURRENTLY UNDERWAY. UPON COMPLETION, THE RESULTS WILL BE FORWARDED.