inforMED
MalfunctionLLZ

INTELLISPACE CARDIOVASCULAR

Received Apr 27, 2026 · Event occurred Apr 1, 2026

Report 3003768277-2026-101084 · MDR key 24995456

Device

Generic name

Cardiovascular Image And Information Management System

Catalog number

830089

Product problems

  • No Display/Image

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

IT HAS BEEN REPORTED TO PHILIPS THAT IMAGES ARE NOT LOADING WHEN PULLED FROM PACS LINK FOR A CERTAIN STUDY. NO ADVERSE EVENTS OR HARM WERE REPORTED IN THE COMPLAINT. THERE IS NO ALLEGATION OF DEATH OR SERIOUS INJURY. BASED ON THE RESULTS OF THE ANALYSIS, THERE IS A REPOSITORY FOLDER REGISTERED IN THE DATABASE BUT THE FOLDER IS MISSING FROM THE DRIVE, AND THE STUDY HAS NOT BEEN ARCHIVED. THE ROOT CAUSE IS UNKNOWN AND COULD NOT BE IDENTIFIED. NOTE: EVALUATION RESULTS AND CONCLUSION FDA C-CODE WERE UPDATED.

Description of Event or Problem

IT HAS BEEN REPORTED TO PHILIPS THAT IMAGES ARE NOT LOADING WHEN PULLED FROM PACS LINK FOR A CERTAIN STUDY. NO ADVERSE EVENTS OR HARM WERE REPORTED IN THE COMPLAINT. PHILIPS HAS STARTED AN INVESTIGATION FOR THIS COMPLAINT.