HANDY SOLUTIONS NECK AND SHOULDERS HEATING PAD

Additional Manufacturer Narrative

RECEIVED MW5186176 VIA EMAIL. THIS MDR IS IN REFERENCE TO THIS.

Description of Event or Problem

PATIENT USING AN OTC HEATING PAD WRAP FOR SHOULDER AND NECK FROM MANUFACTURER- NAVAJO MANUFACTURING COMPANY INC. ON LOW SETTING AND EXPERIENCED PRODUCT OVERHEATING. PATIENT EXPERIENCED BURNING AND BLISTERING TO NECK AND SHOULDER.