HANDY SOLUTIONS NECK AND SHOULDER HEAD PAD WRAP

Additional Manufacturer Narrative

RECEIVED MW5186175 VIA EMAIL.

Description of Event or Problem

PATIENT RECEIVED AN OVER-THE-COUNTER HEATING PAD THAT LATER WAS RECALLED. PATIENT STATES THE HEATING PAD FELT VERY HOT ON HER NECK WHILE IN USE. PATIENT LEFT HEATING PAD ON HER CHAIR/RECLINER WHILE USING THE RESTROOM. WHEN PATIENT RETURNED, THE HEATING PAD HAD MELTED THE CHAIR.