inforMED
MalfunctionPZI

STATSTRIP GLUCOSE HOSPITAL METER SYSTEM

Received Apr 23, 2026 · Event occurred Mar 26, 2026

Report 1219029-2026-00028 · MDR key 24967156

Device

Generic name

Prescription Use Blood Glucose Meter For Near-patient Testing

Model number

2.0

Catalog number

63685

Product problems

  • Computer Software Problem

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

AN INVESTIGATION INTO THE ROOT CAUSE OF THE REPORTED ISSUE HAS BEGUN BUT IS NOT YET COMPLETED. A SUPPLEMENTAL REPORT WILL BE ISSUED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem

PER CUSTOMER "REPLACEMENT METERS RECENTLY RECEIVED ARE LOSING CONNECTION TO THE NETWORK AND SERVER AND ATTEMPTING TO CONNECT TO THE HOSPITAL GUEST WIFI. THIS IS CAUSING A SIGNIFICANT DELAY IN RESULTS REACHING THE CHART AND IMPACTING PATIENT CARE."