inforMED
MalfunctionLLZ

INTELLISPACE CARDIOVASCULAR

Received Apr 23, 2026 · Event occurred Mar 24, 2026

Report 3003768277-2026-101073 · MDR key 24966550

Device

Generic name

Cardiovascular Image And Information Management System

Catalog number

830084

Product problems

  • Computer System Security Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

IT WAS REPORTED TO PHILIPS THAT THE CUSTOMER IS EXPERIENCING PERFORMANCE ISSUES AND A NETWORK THREAT WAS DETECTED. THE DEVICE WAS IN CLINICAL USE AT THE TIME OF THE EVENT AND NO ADVERSE EVENTS OR HARM WERE REPORTED. THE COMPLAINT CONTAINED NO ALLEGATION OF SERIOUS INJURY OR DEATH. THE PROBLEM WAS UNABLE TO BE REPLICATED. CHECKS ON THE SERVER WERE PERFORMED AND NO ISSUE WAS FOUND. CUSTOMER CONFIRMED THAT SYSTEM IS PERFORMING NORMALLY. BASED ON THE RESULTS OF THE ANALYSIS, ISCV WAS CONFIRMED TO BE OPERATING PER SPECIFICATIONS. BASED ON THE AVAILABLE INFORMATION, THIS RECORD IS CONSIDERED TO BE NON-REPORTABLE. NOTE: EVALUATION RESULTS AND CONCLUSION FDA C-CODE HAVE BEEN UPDATED.

Description of Event or Problem

IT WAS REPORTED TO PHILIPS THAT THE CUSTOMER IS EXPERIENCING PERFORMANCE ISSUES AND A NETWORK THREAT WAS DETECTED. THE DEVICE WAS IN CLINICAL USE AT THE TIME OF THE EVENT AND NO ADVERSE EVENTS OR HARM WERE REPORTED. PHILIPS HAS STARTED AN INVESTIGATION FOR THIS COMPLAINT.