SCHICK33 S2 SENSOR SHIP KIT/3.0 CABLE 6
Received Apr 23, 2026
Report 2424472-2026-00680 · MDR key 24966095
Device
Product problems
- Poor Quality Image
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
THIS IS AN ONGOING INTERMITTENT ISSUE (CONTINUATION OF TICKET # (B)(4)). HE CALLS TODAY BECAUSE A SENSOR OR TWO INTERMITTENTLY GIVES WASHED OUT IMAGES. I REMOTED IN AND SAW THE IMAGES. NO INJURY REPORTED.
Additional Manufacturer Narrative
WHILE NO SERIOUS INJURY RESULTED IN THIS EVENT, IF THIS MALFUNCTION RECURRED, IT COULD CAUSE OR CONTRIBUTE TO A SERIOUS INJURY OR REQUIRE MEDICAL OR SURGICAL INTERVENTION TO PRECLUDE SUCH. THIS EVENT, THEREFORE, IS REPORTABLE PER 21CFR PART 803. USB 3 FIRMWARE V1.4 CONTAINS AN ISSUE IN THE PORTION OF CODE USED TO OPTIMIZE SENSOR PERFORMANCE. IF THE OPTIMIZATION OCCURS DURING AN EXPOSURE OR SENSOR READOUT, THERE IS A CHANCE THAT THE RESULTING IMAGE WILL BE CORRUPTED. IMAGE DATA FOLLOWING THE POINT OF CORRUPTION WILL CONSIST OF DATA THAT WAS PREVIOUSLY HELD IN THE MEMORY OF THE USB DEVICE. AS A RESULT, THE PRESENTED IMAGE MAY CONTAIN A PORTION OF DATA FROM A PREVIOUS EXPOSURE. IN GENERAL, THIS WOULD BE OBVIOUS TO THE USER SINCE THE PRESENTED IMAGE WOULD EITHER CONTAIN OBVIOUS ARTIFACTS OR DIFFERENT ANATOMY THAN EXPECTED.