inforMED
MalfunctionPZI

STATSTRIP GLUCOSE HOSPITAL METER SYSTEM

Received Apr 22, 2026 · Event occurred Mar 26, 2026

Report 1219029-2026-00025 · MDR key 24958011

Device

Generic name

Prescription Use Blood Glucose Meter For Near-patient Testing

Model number

2.0

Catalog number

63685

Product problems

  • Computer Software Problem

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

PER CUSTOMER "REPLACEMENT METERS RECENTLY RECEIVED ARE LOSING CONNECTION TO THE NETWORK AND SERVER AND ATTEMPTING TO CONNECT TO THE HOSPITAL GUEST WIFI. THIS IS CAUSING A SIGNIFICANT DELAY IN RESULTS REACHING THE CHART AND IMPACTING PATIENT CARE."

Additional Manufacturer Narrative

AN INVESTIGATION INTO THE ROOT CAUSE OR THE REPORTED ISSUE HAS BEGUN BUT IS NOT YET COMPLETED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.