inforMED
MalfunctionCGJ

ELECSYS FSH

Received Apr 22, 2026 · Event occurred Mar 31, 2026

Report 1823260-2026-01547 · MDR key 24956933

Device

Generic name

Radioimmunoassay, Follicle-stimulating Hormone

Manufacturer

Roche Diagnostics

Catalog number

08932352190

Lot number

871044

Product problems

  • Incorrect Measurement
  • Low Test Results
  • Non Reproducible Results

Patient

34 YR · Female

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE COBAS E411 DISK SERIAL NUMBER WAS (B)(6). THE FIELD SERVICE ENGINEER FOUND THAT THE BEAD MIXTURE WAS CREATING BUBBLES IN THE MICROBEADS COMPARTMENT IN THE REAGENT. HE REPLACED THE BEAD MIXTURE SHAFT AND ADJUSTED THE MIXER SPEED. THE INVESTIGATION IS ONGOING.

Description of Event or Problem

THERE WAS AN ALLEGATION OF QUESTIONABLE ELECSYS FSH RESULTS FROM THE COBAS E411 DISK ANALYZER. PATIENT 1 INITIAL RESULT WAS < 0.300 MIU/ML WITH A DATA FLAG, AND THE REPEAT RESULT WAS 36.25 MIU/ML. PATIENT 2 INITIAL RESULT WAS < 0.300 MIU/ML WITH A DATA FLAG, AND THE REPEAT RESULT WAS 7.5 MIU/ML.

Additional Manufacturer Narrative

THE INVESTIGATION DETERMIEND THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.