inforMED
MalfunctionLNH

ACHIEVA XR 1.5T/3.0T NEW

Received Apr 22, 2026 · Event occurred Apr 8, 2026

Report 3042177665-2026-000047 · MDR key 24949745

Device

Generic name

Full-body Mri System, Superconducting Magnet

Catalog number

781253

Product problems

  • Detachment of Device or Device Component

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

PHILIPS RECEIVED A REPORT THAT THE QUADRATURE BODY COIL (QBC) SEAL STRIP WAS LOOSE. THIS SEAL IS USED FOR PROTECTION, TO AVOID THE PATIENT FROM POTENTIALLY CONTACTING THE SHARP EDGES OF THE MAGNET COVERS. IF THIS SEAL IS LOOSE, IT IS LIKELY THAT THIS COULD LEAD TO SERIOUS INJURY.

Additional Manufacturer Narrative

THE ISSUE WITH THE QBC SEAL THAT HAD COME LOOSE, WILL BE RESOLVED ONCE THE FCO IS IMPLEMENTED. AT THIS MOMENT, THERE IS NO SCHEDULED ONSITE VISIT FOR THIS ACTIVITY. THE FAILURE OF THE QBC SEAL TO REMAIN IN PLACE IS CONSIDERED A MALFUNCTION. REMEDIAL ACTION: A FIELD ACTION WAS INITIATED UNDER 2023-PD-MR-013. A FIELD SAFETY NOTIFICATION WAS SENT TO THE CUSTOMERS INFORMING THEM ABOUT THIS POTENTIAL ISSUE. THE FIELD CORRECTION HAS SINCE BEEN MADE AVAILABLE TO THE FIELD IN DEC 2024.

Remedial action

  • Modification/Adjustment