MalfunctionJEQ
ORALBPWRORALCARERFLSSENSIULTRATHINEB60BRUSHSET2CT
Received Apr 21, 2026
Report 3000302531-2026-00086 · MDR key 24935497
Device
Product problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
REPORTER INFORMED THE COMPANY THAT THE PRODUCT HAS BEEN DISCARDED.
Description of Event or Problem
BRUSH HEAD CAME OFF THE HANDLE-ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE] ORAL-B POWER ORAL CARE REFILLS ARE NOT STAYING IN. POP OUT WHILE I AM BRUSHING] [DEVICE PHYSICAL PROPERTY ISSUE]. CASE NARRATIVE: CONSUMER REPORTED VIA PHONE THAT BRUSH HEADS ARE NOT STAYING IN AS THEY POP OUT WHILE BRUSHING AND WHOLE HEAD CAME OFF THE HANDLE. NO INJURY WAS REPORTED