inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLS3DWHITEEB18

Received Apr 21, 2026

Report 3000302531-2026-00088 · MDR key 24935462

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB18

Product problems

  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

BRUSH HEAD DETACHED/ FELL OFF DURING USE- ORAL B POWER CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA WEB STATED THAT BRUSH HEAD DETACHED/ FELL OFF WHILE BRUSHING. NO INJURY WAS REPORTED.