inforMED
MalfunctionLLZ

INTELLISPACE CARDIOVASCULAR

Received Apr 20, 2026 · Event occurred Apr 3, 2026

Report 3003768277-2026-101066 · MDR key 24922397

Device

Generic name

Cardiovascular Image And Information Management System

Catalog number

830089

Product problems

  • No Display/Image

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

PHILIPS IDENTIFIED A SOFTWARE DEFECT IN ISCV (INTELLISPACE CARDIOVASCULAR) WHEREIN THE CUSTOMER ENCOUNTERED AN ERROR 500 MESSAGE WHEN ATTEMPTING TO OPEN ONE OF THE EXAMINATIONS IN THE ISCV. THE DEVICE WAS IN CLINICAL USE AT THE TIME OF THE EVENT, AND NO ADVERSE EVENTS OR HARM WERE REPORTED IN THE COMPLAINT. ALTHOUGH NO ADVERSE EVENTS OR PATIENT HARM WERE REPORTED IN THE ASSOCIATED COMPLAINT (B)(4), THIS MALFUNCTION HAS BEEN DETERMINED TO BE REPORTABLE. UNDER SPECIFIC CIRCUMSTANCES, IT COULD POTENTIALLY LEAD TO DELAYED DIAGNOSIS OR MISDIAGNOSIS. GIVEN THE DEFECT¿S NATURE AND ITS POTENTIAL IMPACT ON CLINICAL DECISION-MAKING IF IT WERE TO RECUR, PHILIPS HAS DETERMINED THAT THIS CONSTITUTES A REPORTABLE MALFUNCTION.