MalfunctionJEQ
ORALBPWRORALCARERFLSDAILYCLEANEB17BBRUSHSET6CT
Received Apr 17, 2026
Report 3000302531-2026-00085 · MDR key 24908248
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
EB17BLot number
51288335RO PC:T5064
Product problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
WHOLE [ORAL-B] TOOTHBRUSH HEADS COME OFF [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE WHOLE TOOTHBRUSH HEAD CAME OFF WHILE BRUSHING. NO INJURY WAS REPORTED.