inforMED
MalfunctionCGA

EVENCARE BLOOD GLUCOSE MONITORING SYSTEM

Received Apr 16, 2026 · Event occurred Mar 1, 2026

Report 1417592-2026-00479 · MDR key 24899446

Device

Generic name

Meter,glucose,evencare G3,prof.use Only

Catalog number

MPH3540

Product problems

  • Image Display Error/Artifact
  • Power Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

ACCORDING TO CUSTOMER, "WE HAVE BEEN HAVING ISSUES WITH ERROR CODES APPEARING AND SHUTTING OFF THE SYSTEM ON BOTH GLUCOMETERS. CUSTOMER WOULD LIKE REPLACEMENTS SENT."

Additional Manufacturer Narrative

ACCORDING TO CUSTOMER, "WE HAVE BEEN HAVING ISSUES WITH ERROR CODES APPEARING AND SHUTTING OFF THE SYSTEM ON BOTH GLUCOMETERS. CUSTOMER WOULD LIKE REPLACEMENTS SENT." IT HAS BEEN DETERMINED THAT THE REPORTED EVENT COULD CAUSE OR CONTRIBUTE TO SERIOUS INJURY IF IT WERE TO OCCUR AGAIN. IN AN ABUNDANCE OF CAUTION, THIS MEDWATCH IS BEING FILED. IF ANY FURTHER RELEVANT INFORMATION IS IDENTIFIED OR OBTAINED, A SUPPLEMENTAL MEDWATCH WILL BE SUBMITTED.