inforMED
MalfunctionKIH

MILLER

Received Apr 16, 2026 · Event occurred Mar 19, 2026

Report 0001822565-2026-01308 · MDR key 24896149

Device

Generic name

Dispenser, Cement

Catalog number

00506905200

Lot number

66693475

Product problems

  • Delivered as Unsterile Product
  • Tear, Rip or Hole in Device Packaging

Patient

Not reported

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

NO FURTHER EVENT INFORMATION IS AVAILABLE AT THE TIME OF THIS REPORT.

Additional Manufacturer Narrative

THIS FOLLOW-UP REPORT IS BEING SUBMITTED TO RELAY ADDITIONAL INFORMATION. THE FOLLOWING SECTIONS WERE UPDATED: D9; H2; H3; H6 COMPLAINT IS CONFIRMED. VISUAL EXAMINATION OF THE RETURNED PRODUCT IDENTIFIED AN OUTER CAVITY CRACK WITH ONE EDGE SPLIT OPEN; THE INNER CAVITY EXHIBITED NO DAMAGE OR BREACH. STERILITY HAS BEEN COMPROMISED. REVIEW OF THE DEVICE HISTORY RECORD(S) IDENTIFIED NO DEVIATIONS OR ANOMALIES DURING MANUFACTURING RELATED TO THE REPORTED EVENT. REVIEW OF THE COMPLAINT HISTORY IDENTIFIED SIMILAR COMPLAINTS FOR THE REPORTED ITEM AND NO ADDITIONAL COMPLAINTS FOR THE REPORTED PART AND LOT COMBINATION(S). MEDICAL RECORDS WERE NOT PROVIDED. THE ROOT CAUSE OF THE REPORTED EVENT CAN BE ATTRIBUTED TO TRANSIT DAMAGE. IF ANY FURTHER INFORMATION IS FOUND WHICH WOULD CHANGE OR ALTER ANY CONCLUSIONS OR INFORMATION, A SUPPLEMENTAL REPORT WILL BE FILED ACCORDINGLY. ZIMMER BIOMET WILL CONTINUE TO MONITOR FOR TRENDS.

Description of Event or Problem

IT WAS REPORTED THAT THE STERILE PLASTIC TRAY GOT CRACKED. THERE WAS NO PATIENT INVOLVEMENT. ATTEMPTS HAVE BEEN MADE AND NO FURTHER INFORMATION HAS BEEN PROVIDED.