MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3710VITALITYVITALITY
Received Apr 16, 2026
Report 3000302531-2026-00083 · MDR key 24893747
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3710Lot number
2HF31521327
Product problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.
Description of Event or Problem
BASE OF THE TOOTHBRUSH CAME OFF...CAUSING IT TO EXPLODE AND RUPTURE-ORAL-B RECHARGEABLE TOOTHBRUSH HANDLE [DEVICE BREAKAGE]. BASE OF THE TOOTHBRUSH EXPLODE AND RUPTURE-ORAL-B RECHARGEABLE TOOTHBRUSH HANDLE [DEVICE BATTERY EXPLOSION]. I DIDN'T GET INJURED [NO ADVERSE EVENT]. CASE NARRATIVE: CONSUMER REPORTED VIA MESSAGING THAT BASE OF THE TOOTHBRUSH CAME OFF, CAUSING IT TO EXPLODE AND RUPTURE.NO INJURY REPORTED.