HANDY SOLUTIONS NECK AND SHOULDERS HEATING PAD WRAP

Additional Manufacturer Narrative

IMPORTER SUBMISSION FOR REPORT RECEIVED FROM FDA. REPORT FORWARDED TO MANUFACTURER ON 04/08/2026. MW5186416.

Description of Event or Problem

PATIENT USED NECK AND BACK HEATING PAD FROM NAVAJO MANUFACTURING COMPANY INC. PRODUCT WAS ITEM #448 FROM (B)(6) OTC CATALOG HEATING PAD WRAP FOR SHOULDER AND NECK. PATIENT FELL ASLEEP ON IT AND WOKE UP TO THE SMELL OF FIRE. PATIENT'S PILLOW HAD A HOLE BURNED INTO IT AND PATIENT HAD A BURN ON HER NECK THAT BLISTERED. PATIENT STOPPED USE IMMEDIATELY.