inforMED
MalfunctionCCX

C-FLEX POLAR HEAD POSITIONER

Received Apr 7, 2026 · Event occurred Mar 10, 2026

Report 3006697241-2026-00125 · MDR key 24807950

Device

Generic name

C-flex Head Positioning System

Model number

A-70700

Catalog number

A-70700

Lot number

N/A

Product problems

  • Unintended Movement

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE BAXTER TECHNICIAN FOUND THE C-FLEX REPAIR KIT NEEDED TO BE REPLACED. THE HEAD POSITIONER IS DESIGNED TO POSITION AND SUPPORT THE PATIENT¿S HEAD IN A VARIETY OF SURGICAL PROCEDURES INCLUDING, BUT NOT LIMITED TO SPINE SURGERY. THESE DEVICES ARE INTENDED TO BE USED BY HEALTHCARE PROFESSIONALS WITHIN THE OPERATING ROOM SETTING. THE TECHNICIAN REPLACED THE C-FLEX REPAIR KIT TO RESOLVE THE REPORTED EVENT. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED. ALTHOUGH THERE WAS NO REPORTED INJURY WITH THIS EVENT, IF THE REPORT OF C-FLEX HEAD POSITIONER NOT HOLDING WERE TO RECUR, IT COULD POTENTIALLY CAUSE SERIOUS INJURY OR DEATH. THEREFORE BAXTER IS REPORTING THIS EVENT.

Description of Event or Problem

BAXTER RECEIVED A REPORT STATING THAT C-FLEX HEAD POSITIONING PACKAG HAD MOVED WHILE IN THE LOCKED POSITION. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED.