MalfunctionIRT
HEATING PAD WRAP FOR SHOULDER AND NECK
Received Apr 7, 2026 · Event occurred Mar 11, 2026
Report MW5186416 · MDR key 24799435
Device
Generic name
Pad, Heating, Powered
Manufacturer
Navajo Manufacturing Company Inc.Patient
74 YR · Female
- Partial thickness (Second Degree) Burn
Narrative
Description of Event or Problem
PATIENT USED NECK AND BACK HEATING PAD FROM NAVAJO MANUFACTURING COMPANY INC. PRODUCT WAS ITEM #448 FROM HUMANA OTC CATALOG HEATING PAD WRAP FOR SHOULDER AND NECK. PATIENT FELL ASLEEP ON IT AND WOKE UP TO THE SMELL OF FIRE. PATIENT'S PILLOW HAD A HOLE BURNED INTO IT AND PATIENT HAD A BURN ON HER NECK THAT BLISTERED. PATIENT STOPPED USE IMMEDIATELY.