MalfunctionJEQ
ORALBBATTTOOTHBRUSHHANDLE3744PRO
Received Apr 6, 2026
Report 3000302531-2026-00074 · MDR key 24787894
Device
Product problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
[ORAL-B] BRUSH HEADS HAVEN'T BEEN STAYING ON ROTATING METAL PART, KEEP FALLING OFF [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER VIA E-MAIL STATED THAT THE BRUSH HEADS HAVEN'T BEEN STAYING ON ROTATING METAL PART, THEY KEEP FALLING OFF. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.