MalfunctionBZG
SMARTCARE CONNECT PREMIUM PLUS - TIER D
Received Apr 1, 2026 · Event occurred Mar 3, 2026
Report 1316463-2026-00018 · MDR key 24757348
Device
Product problems
- Patient Data Problem
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
THE CUSTOMER REPORTED THAT INCORRECT REPORTS WERE AUTO ATTACHING TO THE WRONG PATIENT FILE. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT #: (B)(4).
Additional Manufacturer Narrative
ADDITIONAL INFORMATION HAS BEEN REQUESTED REGARDING THE REPORTED INCIDENT, A FINAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.