MalfunctionJEQ
ORALBPWRORALCARERFLSULTCLEAN
Received Mar 30, 2026
Report 3000302531-2026-00070 · MDR key 24710807
Device
Product problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
TOOTHBRUSH HEAD BROKE OFF/CRACKED IN MOUTH - ORAL-B POWER CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE TOOTHBRUSH HEAD BROKEN OFF AND CRACKED IN THE MOUTH. NO INJURY WAS REPORTED.