inforMED
InjuryLNH

Canon

Received Mar 24, 2026 · Event occurred Feb 19, 2026

Report 2020563-2026-00003 · MDR key 24675884

Device

Generic name

Magnetic Resonance Diagnostic Device

Manufacturer

Canon Inc.

Model number

MEXL-3020/S5

Product problems

  • Insufficient Device Problem Information
  • Patient Device Interaction Problem

Patient

Unknown

  • Skin Burning Sensation

Narrative

Description of Event or Problem

IT WAS REPORTED THAT A PATIENT, WHO HAD PREVIOUSLY BEEN SCANNED ON THE SYSTEM WITH NO ISSUES, HAD OPEN HEART SURGERY AND HAD A PLATE PUT IN THEIR CHEST, COMPLAINED OF A HEAT FEELING ON THEIR CHEST DURING A POST-SURGERY SCAN. TECHS STOPPED SCANNING AND BROUGHT PATIENT TO 1.5T TITAN ON SITE AND COMPLETED THE SCAN WITHOUT FURTHER INCIDENT. POST SCAN TECH GAVE PATIENT AN ICE PACK AND PATIENT LEFT AND LATER CALLED SITE TO REPORT REDNESS IN AREA OF CHEST PLATE WHERE HEAT/BURN WAS FELT AND REPORTED THEY WILL REPORT THE INCIDENT TO THE PLATE MANUFACTURER.