inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSDUALACTNEB417BRUSHSET3CT

Received Mar 24, 2026

Report 3000302531-2026-00068 · MDR key 24672505

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB417

Lot number

22018335RO

Product problems

  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

[ORAL-B] TOOTHBRUSH BROKE OFF [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THEIR TOOTHBRUSH BROKE OFF IN THE MIDDLE OF BRUSHING. NO INJURY WAS REPORTED.