inforMED
MalfunctionEKX

PROMARK ENDO MOTOR

Received Mar 19, 2026 · Event occurred Mar 17, 2026

Report 2320721-2026-00025 · MDR key 24637468

Device

Generic name

Handpiece, Direct Drive, Ac-powered

Catalog number

PMKEM1

Lot number

EMT20231027-082

Product problems

  • Mechanical Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

IN THIS EVENT IT IS REPORTED THAT A PROMARK ENDO MOTOR IS NOT RUNNING CORRECTLY, SPEED OF DEVICE IS NOT NORMAL. NO INJURY.

Additional Manufacturer Narrative

THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE THIS MALFUNCTION HAS CAUSED FILE SEPARATION. SINCE SEPARATION OF A FILE COULD NECESSITATE MEDICAL/SURGICAL INTERVENTION TO PRECLUDE PERMANENT DAMAGE TO A BODY STRUCTURE OR PERMANENT IMPAIRMENT OF A BODY FUNCTION, THIS MALFUNCTION WOULD BE LIKELY TO CAUSE/CONTRIBUTE TO A SERIOUS INJURY SHOULD IT RECUR. AS SUCH, THIS EVENT MEETS THE CRITERIA FOR REPORTABILITY PER 21 CFR PART 803.