CALMING HEAT WEIGHTED HEATING PAD

Additional Manufacturer Narrative

THERE IS AN INSTRUCTION THAT STATES: "BURNS CAN OCCUR REGARDLESS OF CONTROL SETTING, CHECK SKIN UNDER PAD FREQUENTLY" - CONSUMER FAILED TO PERFORM THAT INSTRUCTION.

Description of Event or Problem

THIS REPORT WAS RECEIVED ON 25-SEP-2023 REGARDING A MALE CONSUMER (AGE NOT PROVIDED) IN ASSOCIATION WITH THE CALMING HEAT WEIGHTED HEATING PAD. ON AN UNSPECIFIED DATE, THE CONSUMER USED A CALMING HEAT WEIGHTED HEATING PAD. AFTER STARING THE PRODUCT, THE CONSUMER EXPERIENCED TWO INCIDENTS THAT HE FELT BURNING ON HIS BACK. ON AN UNSPECIFIED DATE, THE CONSUMER NOTED HE EXPERIENCED A SECOND DEGREE BURN AND WENT TO URGENT CARE. NO ADDITIONAL INFORMATION WAS PROVIDED.