MalfunctionJEQ
ORALBPWRORALCARERFLSCROSSACTNEB50
Received Mar 17, 2026
Report 3000302531-2026-00063 · MDR key 24615338
Device
Product problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
COMPLAINED PRODUCT WILL NOT BE AVAILABLE.
Description of Event or Problem
BRUSH HEAD BROKE: BRUSH PART BECAME DETACHED FROM PIN. ORAL-B REFILLS [DEVICE BREAKAGE] BRUSH HEAD DOES NOT FIT ON TOOTHBRUSH. ORAL-B REFILLS [DEVICE PHYSICAL PROPERTY ISSUE]. CASE NARRATIVE: CONSUMER STATED VIA EMAIL THAT ORAL-B REFILLS BROKE AND BRUSH PART BECAME DETACHED FROM PIN. ALSO, BRUSH HEAD DOES NOT FIT ON TOOTHBRUSH. NO INJURY WAS REPORTED. FOLLOW-UP (20-FEB-2026): PRODUCT INVESTIGATIONS RESULT ADDED. NO INJURY WAS REPORTED.