inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3772PRO33500

Received Mar 17, 2026

Report 3000302531-2026-00061 · MDR key 24615336

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3772

Lot number

5289B211P0

Product problems

  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

[ORAL-B 3500] BURNED WHILE IT WAS CHARGING [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER STATED VIA PHONE THAT ORAL-B 3500 TOOTHBRUSH BURNED WHILE IT WAS CHARGING. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.

Additional Manufacturer Narrative

THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.

Description of Event or Problem

[ORAL-B 3500] BURNED WHILE IT WAS CHARGING [DEVICE CATCHING FIRE] . CASE NARRATIVE: CONSUMER STATED VIA PHONE THAT ORAL-B 3500 TOOTHBRUSH BURNED WHILE IT WAS CHARGING. NO INJURY WAS REPORTED. FOLLOW UP 23-MAR-2026: LOT CODE ADDED. NO INJURY WAS REPORTED.