MalfunctionSCA
FLOWFLEX PLUS RSV + FLU A/B + COVID HOME TEST
Received Mar 13, 2026 · Event occurred Mar 6, 2026
Report 2531491-2026-00080 · MDR key 24590878
Device
Generic name
Covid-19 Multi-analyte Antigen Device
Manufacturer
Acon Laboratories, Inc.Product problems
- False Negative Result
Patient
NA · Unknown
- Insufficient Information
Narrative
Additional Manufacturer Narrative
THE CURRENT COMPLAINT IS RELATED TO PERFORMANCE ISSUE OR DEVICE MALFUNCTION, BUT NO INFORMATION WAS PROVIDED FOR ACON TO CONDUCT AN INVESTIGATION. ANY ADDITIONAL INFORMATION RECEIVED BY ACON MAY BE PROVIDED TO FDA IN A FOLLOW UP MDR.
Description of Event or Problem
FALSE NEGATIVE RESULT(S). MY WHOLE FAMILY TOOK THESE TESTS AND ALL RESULTS WERE NEGATIVE. AFTER NOT TRUSTING THESE TESTS DUE TO HOW SICK WE FELT, WE ALL GOT TESTED AT THE DOCTOR OR TOOK OTHER AT HOME TESTS AND WERE VERY POSITIVE FOR RSV.