inforMED
MalfunctionPZI

STATSTRIP GLUCOSE HOSPITAL METER SYSTEM

Received Mar 12, 2026 · Event occurred Feb 10, 2026

Report 1219029-2026-00019 · MDR key 24580778

Device

Generic name

Prescription Use Blood Glucose Meter For Near-patient Testing

Model number

2.0

Catalog number

63685

Product problems

  • Computer Software Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

TECHNICAL SUPPORT MANUALY TRANSMITTED THE STUCK RESULT WHICH REMOVED THE BACKLOG OF PENDING RESULTS. AN INVESTIGATION INTO THE ROOT CAUSE OF THE ISSUE HAS BEGUN BUT IS NOT YET COMPLETED. A SUPPLEMENTAL REPORT WILL BE ISSUED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem

STATSTRIP GEN 2.0 METER TRANSMITTED THE SAME RESULT REPEATEDLY TO CUSTOMERS MIDDLEWARE, PREVENTING OTHER RESULTS FROM CROSSING INTO THE PATIENTS CHART. ALTHOUGH THERE WAS NO DIRECT ALLEGATION OF A DELAY IN TREATMENT, THERE IS A POTENTIAL FOR DELAYS WITH THIS ISSUE.