CALMING HEAT WEIGHTED HEATING PAD AND MASSAGE PAD XXL 27 SETTING
Received Mar 11, 2026
Report 3003799587-2026-00004 · MDR key 24570170
Device
Generic name
Heating Pad Powered
Manufacturer
Zhejiang Lumeng Health & Technology Co.Product problems
- Improper or Incorrect Procedure or Method
Patient
NA · Male
- Partial thickness (Second Degree) Burn
Narrative
Additional Manufacturer Narrative
THERE IS AN INSTRUCTION THAT STATES, "BURNS CAN OCCUR REGARDLESS OF CONTROL SETTING, CHECK SKIN UNDER PAD FREQUENTLY" - CONSUMER FAILED TO PERFORM THAT INSTRUCTION. THE CUSTOMER AND THEIR ATTORNEY MADE CONTACT REGARDING THIS CLAIM. THERE WAS NO REPORT OF PROPERTY DAMAGE WITH THIS INCIDENT.
Description of Event or Problem
ON 18-MAR-2024, THIS REPORT WAS RECEIVED REGARDING A MALE CONSUMER (AGE NOT PROVIDED) IN REGARD TO A CALMING HEAT WEIGHTED HEATING PAD AND MASSAGE PAD XXL 27 SETTING. ON AN UNSPECIFIED DATE AFTER USING THE PRODUCT, THE CONSUMER EXPERIENCED A BURN WITH FIVE OR SIX BLISTERS ON THE STOMACH. THE PLUG WAS NOTED TO HAVE TURNED BLACK. NO ADDITIONAL INFORMATION WAS PROVIDED.