inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSCROSSACTNEB50RX

Received Mar 9, 2026

Report 3000302531-2026-00060 · MDR key 24542680

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB50RX

Product problems

  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

TOOTHBRUSH HEAD SUDDENLY FELL OFF INTO MY MOUTH - ORAL-B POWER CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA E-MAIL STATED THAT WHILE BRUSHING, THE HEAD OF THE TOOTHBRUSH SUDDENLY FELL OFF INTO MOUTH. NO INJURY WAS REPORTED.