inforMED
MalfunctionPUP

RELIANCE

Received Mar 6, 2026 · Event occurred Feb 4, 2026

Report 3003950207-2026-00005 · MDR key 24536370

Device

Generic name

Reliance 6500 Endoscope Drying And Storage Cabinet

Manufacturer

Steris Corporation

Model number

RELIANCE 6500

Catalog number

REL650020EM

Product problems

  • Detachment of Device or Device Component

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THE USER FACILITY REPORTED THAT THE LEFT DOOR OF THEIR RELIANCE 6500 ENDOSCOPE DRYING AND STORAGE CABINET FELL OFF. NO REPORT OF INJURY.

Additional Manufacturer Narrative

A STERIS SERVICE TECHNICIAN ARRIVED ONSITE TO INSPECT THE 6500 SERIES RELIANCE ENDOSCOPE DRYING AND STORAGE CABINET AND FOUND THAT THE BOTTOM PIN THAT SECURES THE DOOR WAS LOOSE RESULTING IN THE REPORTED EVENT. THE TECHNICIAN REINSTALLED THE DOOR WITH A REPLACEMENT PIN. THE UNIT WAS TESTED, CONFIRMED TO BE OPERATING ACCORDING TO SPECIFICATION, AND RETURNED TO SERVICE. NO ADDITIONAL ISSUES HAVE BEEN REPORTED.