HANDY SOLUTIONS NECK AND SHOULDER HEATING PAD

Description of Event or Problem

MATERIAL HAD A SMALL HOLE. BEFORE USING IT THERE WAS SOME ORANGE THINGS ON THE MATERIAL. SHE STARTED USING IT, SMELLED SMOKE, TOOK IT OFF, LOOKED AT IT AND THEN THERE WAS A HOLE AND WIRES WERE EXPOSED. SHE DID NOT GET BURNED.