ORALBPWRORALCARERFLSIOSRS
Received Mar 5, 2026
Report 3000302531-2026-00058 · MDR key 24517629
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldProduct problems
- No Apparent Adverse Event
Patient
NA · Female
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BRUSHES ARE FALLING OUT... TUFT OF BRISTLES CAME LOOSE - ORAL-B POWER REFILLS [DEVICE BREAKAGE] , [ORAL-B TOOTHBRUSH] IS MOLDY [PRODUCT CONTAMINATION MICROBIAL] . CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT BRUSHES WERE FALLING OUT AND A TUFT OF BRISTLES CAME LOOSE DURING USE. NO INJURY WAS REPORTED. FOLLOW-UP 24-MAR-2026: FOLLOW UP-MDR NO LONGER APPLICABLE. CASE WILL BE RECODED TO NON-CRITICAL PQC AS PER PROVIDED PHOTO AND THEREFORE THE MDR IS NO LONGER NEEDED AND CAN BE CANCELLED/DELETED. NO INJURY WAS REPORTED.
Description of Event or Problem
BRUSHES ARE FALLING OUT; TUFT OF BRISTLES CAME LOOSE. ORAL-B POWER REFILLS (DEVICE BREAKAGE) (ORAL-B TOOTHBRUSH) IS MOLDY (PRODUCT CONTAMINATION MICROBIAL). CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT BRUSHES WERE FALLING OUT AND A TUFT OF BRISTLES CAME LOOSE DURING USE. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.