MalfunctionJEQ
ORALBPWRPWRORALCARERFLSSENEB17S
Received Mar 5, 2026
Report 3000302531-2026-00056 · MDR key 24516192
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
EB17SLot number
210201849834
Product problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
[ORAL-B] BRUSH HEAD CAME OFF THE HANDLE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE WHOLE BRUSH HEAD CAME OFF THE HANDLE WHILE BRUSHING. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.