MalfunctionJEQ
ORALBPWRORALCARERFLSDUALACTNEB417BRUSHSET3CT
Received Mar 3, 2026
Report 3000302531-2026-00052 · MDR key 24493786
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
EB417Lot number
91508172
Product problems
- No Apparent Adverse Event
Patient
NA · Female
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BOTTOM OF THE REFILL HEAD FELL OUT- ORAL B POWER CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE BOTTOM OF THE REFILL HEAD FELL OUT. NO INJURY WAS REPORTED.