inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSCROSSACTN

Received Mar 2, 2026

Report 3000302531-2026-00049 · MDR key 24480909

Device

Generic name

Toothbrush, Powered - Jeq

Product problems

  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

METAL PIN IN THE SPRING OF (ORAL-B) TOOTHBRUSH WAS IN MY MOUTH (DEVICE BREAKAGE). CASE NARRATIVE: CONSUMER VIA E-MAIL STATED THAT WHILE BRUSHING TEETH THEY NOTICED THE METAL PIN IN SPRING OF TOOTHBRUSH WAS IN THEIR MOUTH. NO INJURY WAS REPORTED.