inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLS

Received Mar 2, 2026

Report 3000302531-2026-00053 · MDR key 24480729

Device

Generic name

Toothbrush, Powered - Jeq

Lot number

99372244

Product problems

  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

BRUSH HEAD FALL OFF IN MOUTH: ORAL-B REFILLS (DEVICE BREAKAGE). CASE NARRATIVE: CONSUMER STATED VIA EMAIL THAT ORAL-B BRUSH HEAD FALL OFF THE TOOTHBRUSH IN THEIR MOUTH. NO INJURY WAS REPORTED.