MalfunctionJEQ
ORALBPWRORALCARERFLS
Received Feb 26, 2026
Report 3000302531-2026-00047 · MDR key 24451973
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldLot number
4704132-00
Product problems
- No Apparent Adverse Event
Patient
69 YR · Female
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
ENTIRE [ORAL-B] BRUSH HEAD FELL OFF [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE ENTIRE BRUSH HEAD FELL OFF WHILE SHE WAS IN THE MIDDLE OF BRUSHING. NO INJURY WAS REPORTED.