inforMED
MalfunctionJET

SOFT-PICKS ORIGINAL

Received Feb 24, 2026 · Event occurred Jan 28, 2026

Report 1413787-2026-00262 · MDR key 24434703

Device

Generic name

Pick, Massaging

Model number

632

Product problems

  • Break

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THE CUSTOMER PURCHASED 632 X 4 FROM WALMART AND SHOPPERS, AND THE SOFT PICKS ARE BREAKING IN HALF. NO INJURIES WERE REPORTED. THE CUSTOMER DOES NOT WANT TO SHIP THE PRODUCT BACK OR PROVIDE PICTURES.