MalfunctionJEQ
ORALBPWRORALCARERFLS
Received Feb 24, 2026
Report 3000302531-2026-00046 · MDR key 24425619
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldProduct problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
CRACKED/BRUSH HEAD COME OFF IN MOUTH - ORAL-B REFILLS [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER STATED VIA EMAIL THAT WHILE BRUSHING, THE BRUSH HEAD COME OF IN THEIR MOUTH. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.