inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSKIDSEB10SBRUSHSET4CT

Received Feb 20, 2026

Report 3000302531-2026-00043 · MDR key 24400244

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB10S

Lot number

8006540805879

Product problems

  • No Apparent Adverse Event

Patient

NA · Male

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

A METALLIC COMPONENT IS COMING LOOSE- ORAL-B POWER ORAL CARE REFILLS [DEVICE PHYSICAL PROPERTY ISSUE] NOTHING HAS HAPPENED [NO ADVERSE EVENT] CASE NARRATIVE: CONSUMER'S RELATIVE/FRIEND STATED VIA EMAIL THAT A METALLIC COMPONENT IS COMING LOOSE FROM THE ORAL-B BRUSH HEAD. NO INJURY WAS REPORTED. FOLLOW UP RECEIVED ON 24-FEB-2026: LOT CODE WAS REMOVED FOR SUSPECT 'ORAL-B/POWER ORAL CARE REFILLS/KIDS/EB10S/BRUSH SET/4CT'.

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

A METALLIC COMPONENT IS COMING LOOSE- ORAL-B POWER ORAL CARE REFILLS [DEVICE PHYSICAL PROPERTY ISSUE] . NOTHING HAS HAPPENED [NO ADVERSE EVENT] . CASE NARRATIVE: CONSUMER'S RELATIVE/FRIEND STATED VIA EMAIL THAT A METALLIC COMPONENT IS COMING LOOSE FROM THE ORAL-B BRUSH HEAD. NO INJURY WAS REPORTED.