MalfunctionDXH

KARDIA

Received Feb 17, 2026 · Event occurred Feb 9, 2026

Report MW5183899 · MDR key 24365376

Device

Generic name

Transmitters And Receivers, Electrocardiograph, Telephone

Manufacturer

Alivecor

Model number

Patient

55 YR · Male

No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

RECEIVED NEW ALIVECOR KARDIA 6L ELECTROCARDIOGRAPHY (ECG/EKG) DEVICE; 6-LEAD MODE DOES NOT WORK ON CUSTOMER'S ANDROID SMARTPHONE BUT 2-LEAD MODE WORKS. ON A FRIEND'S IPHONE, THAT VERSION OF THE APP WORKS IN BOTH MODES WITH THE DEVICE. ONLINE REVIEWS OF THE ANDROID APP SUGGEST THAT A RECENT UPDATE BROKE THIS BASIC FUNCTIONALITY.